Conditions of Use


It is recommended that you read the following terms of use and sale (hereinafter referred to as the "Terms") carefully before (a) browsing, (b) using any service available through the Website, and (c) carrying out any transaction through it, as the full and unconditional acceptance of the Terms is a necessary condition for performing any of the above actions.


The Website hereinafter: the "Website" is the online store of the sole proprietor business under the name "KRINAKI FOTEINI" with Tax Identification Number 062296094 (hereinafter: the "Company"). The Company trades:

Gold Jewelry (Necklaces, Pendants, Crosses, Bracelets, Earrings, Rings

The workshop of the Company is located at 22 ROMVIS Street - 10562 ATHENS.

The products, which are available for sale on the Website and are categorized as above, will hereinafter be referred to as the "Products". These Terms inform every potential user of the Website about the way in which the Company will complete the sale and delivery of the ordered Products.


1. Any sales contract concluded between the user and the Company is governed exclusively by the Terms listed below. Any other terms are expressly excluded.

2. The Company reserves the right to modify the Terms at any time, without the obligation of prior notice. Applicable terms are those that apply at the time of placing the order.

3. Each user expressly states and guarantees that during his registration on the Website he will provide true, accurate and complete information and that he has the required legal conditions, but also the necessary ability to understand these Terms.

4. If the user does not agree with these Terms, then he is prohibited to use the Website. Therefore, placing an order by the user for a product that is available for sale on the Website, requires explicit and unconditional acceptance of these Terms, which the user accepts prior to ordering.

5. Participation in the service offered through the Website is allowed only to persons who have completed the eighteenth (18th) year of age and have full legal capacity. The Company does not bear any responsibility regarding the verification of the legal capacity of the user. Consequently, if the user does not have the legal capacity to order Products from the Website, his legal guardians (parents, guardians or others) take responsibility for ordering and paying for it. The Company is not responsible for any violation of the above obligations of the user.

6. The Company states that the Website may be able to communicate or display information of other websites, which belong to / or managed by third parties. The Company does not bear any responsibility for any malfunction that occurs during their visit or use. The information contained in the documents and announcements posted on this server and any graphics are provided (as is) without warranty. The Company is not liable or responsible for any damages (including moral damages) resulting from the inability to provide support services. By using the Website, the user declares that the use is at his own risk and that he acknowledges that it is not possible for the Company (despite its efforts) to guarantee that there will be no interruptions of the Website, or errors in its content.


The Website contains intellectual property material that belongs to the Company or to third parties who have contracted with it and is protected by law. It is forbidden to copy, reproduce and retransmit the material without the written permission of the Company. The appearance of this material on the Website of the Company does not imply a transfer or assignment of a right to use it


1. In order to conclude a wholesale contract with the user, his/her name, VAT registration number, the shipping address of his order, his/her contact telephone number and his/her e-mail are required. This information is completely confidential.

2. For the convenience of the users of the Website, the Company provides the option of free storage of specific data, by registering on the Website, which will be validated using {username} and {password}. In this case, the registered user will be able to place an order , stating only the username and password thus shortening the specific process.

Orders are made in writing via the internet by filling in the relevant form, which is available on the Website. The sale is completed when the user is informed that his/her order has been shipped.

3. Prior shipping the order, in addition to the knowledge of these Terms, the user is also informed about the following attributes:

1) the main characteristics of the products ordered.

2) the total price in euro(€) of the products ordered, the corresponding VAT charges and any other (if any) additional charge.

3) the processing details of the order (payment, delivery time, etc.).

The selling prices of the Products can be modified at any time following a relevant announcement and always before the final pricing of the product. The user will be informed with a personal message about the changes before completing his order. Ordering products implies an obligation for payment by the user.

4. Correction of possible errors in the order is the responsibility of the user. The user has the right to cancel or modify his order via e-mail, 24 hours from the time of its approval. In addition, for tax reasons, the customer must complete a statement of Law 1599/1986 stating the reasons for returning or canceling the order.

5. The cost of returning and insuring canceled order products, is charged to the user. Custom-made products, such as wedding rings or products with engravings, for example key cases, are prepaid and their return or exchange is not accepted for any reason.

6. The user can submit any complaint either by e-mail to:

or by phone at: 0030-210-3245993.

The Company after thorough examination of the complaint will contact the user as soon as possible.

Delivery time

The offer of the Products of the Website is valid as long as the Products appear on the Website. The delivery time of the Products is notified to the user after placing the order with a personal message.


1. The document issued is a Delivery Note - Invoice. The document is either delivered to the user if he has chosen to receive the Product from the natural store or will be sent with the Product to the user-selected shipping address.

2. In order to ship or receive the order, it is necessary to have the full amount of the invoice paid in advance.

3. Payment is made through

EUROBANK: IBANGR6602602220000850200664364 ΒΙC: ERBKGRAA

The reason for the deposit should indicate the name of the user and the number of the order. It would be desirable to send the deposit receipt to the e-mail

4. In case of non-payment of an order, this order is automatically canceled without any responsibility on behalf of the Company.


1. The products will be shipped by the Company free of charge within Greece, to the address indicated by the user (with the exception of areas that are not accessible by the courier services).

2. The products will be shipped by the Company abroad, by the Greek Post Office correspondingly charged, as defined by the Greek Post Office invoice.

3. The Company is not responsible for delays due to force majeure. Force majeure means any unforeseen event beyond the control of the Company which results in the inability of the Company to fulfill, in whole or in part, any of its obligations under the contract. If such incidents last for more than one month then the contract of sale is automatically canceled without compensation.

4.The ownership of the goods is transferred from the Company to the user after the full and complete payment of the price.

5. The transfer of products is always the responsibility of the user.


1. The user may, within fourteen (14) calendar days from the date of receiving the Products, withdraw from the contract with the Company. After the expiration of the above period, no withdrawal from the sales contract is accepted. In addition, there is no right of retreat on wedding rings and on all products that have been engraved based on the preferences of the buyer.

2. If the user withdraws within fourteen (14) calendar days from the date of receiving the Products, the Company will return to the user all the money received from him, without any additional costs. Refunds will be made within fourteen (14) calendar days from the date of return of the Products to the Company, in the same manner as they were paid. The Products must be in excellent condition, the special tab, as well as the Labels of the Product must not be damaged and any kind of modification is prohibited.The Company is entitled to delay payment until it receives the Products. The cost of returning the products is borne by the user. The user has the opportunity to return the Products himself to the natural store of the Company.

3. In case the user does not wish to withdraw from the contract, he is entitled within fourteen (14) calendar days after receiving the order to replace any product of the order with another of equal value.

4. Cancellation and withdrawal rights should not be confused with defective products as they are covered by their individual warranties and responsible for their replacement or any form of repair is the Company.


1. The Company uses the e-mail address of the user, if the latter gives his consent, for the promotion of its products and services. E-mails are used exclusively for this purpose. Newsletters are sent only to users who have chosen to receive them.

2. Users who have accepted the newsletter service, are given the option by the Website , to deny it at any time they wish, so their e-mail is permanently deleted from the database. The newsletters that the user receives by subscribing to the recipient lists are the intellectual property of the Company and are protected by the relevant provisions of Greek law and international conventions. The Company reserves the right not to register a user in the recipient lists or to delete him.

3. The personal data of the user are collected by the Company exclusively in the context of conducting transactions with the Website and communication with the user for the completion of the order, the invoicing, the facilitation of the deliveries, the general execution of the orders, the service of any requests of the user, as well as the sending of informative messages in relation to our products and services (email, SMS, etc.). All personal data of the user which are collected through the special electronic form of the Website are the absolutely necessary for the performance of the above services and are subject to the full and unconditional consent of the user, which is provided by sending the personal user data. The user is able to access his data at any time, as well as to request the immediate deletion of his data, as well as the deletion of his/her registration. Also, the user is entitled to exercise at any time all his rights under Articles 11-13 of Law 2472/1997. In any case, the user data is kept by the Company only for as long as the user is registered and for as long as transactions are performed with him/her and are deleted as soon as the user is deleted by a user, or his/her transaction is completed.

4. Personal data of the user are not disclosed to any third party and are managed exclusively by the Company. The only exceptions are:

i) data relating to the execution and settlement of electronic credit card payments made by trusted partners - financial institutions that follow all appropriate security procedures to secure the information.

ii) data that are absolutely necessary for the execution of the order (transport, storage, etc.) by the partner companies.

iii) data that allow, through the use of “cookies”, the execution of basic functions of the site and for marketing purposes such as ads related to the user's preferences, measurement of traffic of users, display of personalized content to the user and help the administrators of the Website to improve its content resulting in the best experience for users, without being able to identify the user. However, all data are protected and managed in accordance with the terms and rules of Greek legislation and in particular Law 2472/1997, and the Company strictly follows all the rules established by the relevant legal framework. Under the above legislation, the information kept by the Company may be disclosed to third parties, authorities, prosecutors or other administrative services only in accordance with the rules and provisions of the respective regulatory framework. Also, all data and transactions are governed by the principles of confidentiality of communications (electronic and non-electronic) and commercial transactions and all appropriate measures are taken to protect and ensure their confidentiality during transmission and / or performance of the transaction.


The above Terms are governed by and supplemented by Greek law, the law of the European Union and the relevant international treaties. Any provision of the above becomes contrary to the applicable laws, automatically ceases to be valid and is removed from these Terms, without prejudice to the validity of the rest of the Terms.